Returns & Exchanges
We want you to love your hair care ritual, which is why we offer a 30-day return window for all products purchased directly from our site. If you are not completely satisfied with your scalp-care results, we are happy to facilitate a return or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to begin the process.
- 2.Print Your Label
Select the items you wish to return or exchange to receive a prepaid shipping label sent directly to your email.
- 3.Package Your Order
Securely pack the items in their original packaging, attach the prepaid label, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed back to your original payment method within 5-10 business days.